Website Privacy Policy
Effective Date: October 7, 2026
This Website Privacy Policy explains how Change Health and Wellness PA (“we,” “us,” or “our practice”) handles information when you visit changehealthandwellness.com (the “website”). It applies only to this website. Health information you share as a patient is protected under our Notice of Privacy Practices, which explains your rights under HIPAA.
The short version
- We do not use analytics, advertising trackers, or tracking cookies on this website.
- We do not sell, rent, or trade your personal information.
- Our symptom check runs entirely in your browser. Your answers are not sent to us or saved anywhere.
- Appointments, intake forms, and payments happen through our secure patient portal, not on this website.
Information we collect
Information you choose to send us
If you email us at info@changehealthandwellness.com, we receive your email address, your name if you include it, and anything you write in your message. We use this only to respond to you and, if you become a patient, to provide your care.
Information collected automatically
Like most websites, our hosting provider (Netlify) automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time of your visit. This is used to deliver the website securely and keep it running. We do not use it to identify you or build a profile about you.
Our website uses fonts provided by Google Fonts. To display them, your browser connects to Google, which may receive your IP address. See Google’s Privacy Policy.
Our symptom check
The menopause symptom check on our website works entirely within your own browser. Your answers and results are not sent to us, stored, or shared. If you close or refresh the page, they are gone. You may choose to print or save your results and bring them to a visit.
Cookies and tracking
This website does not use cookies for tracking, analytics, or advertising, and it does not use tools such as Google Analytics or the Meta (Facebook) Pixel. Because we do not track visitors across websites, we do not change our practices in response to “Do Not Track” browser signals.
Booking, intake, and payments
When you book an appointment, complete intake forms, or pay for services, you leave this website and use our patient portal, provided by Practice Better. Information you submit there is handled under Practice Better’s security and privacy terms and, once you are our patient, under our Notice of Privacy Practices.
How we share information
We do not sell, rent, or trade personal information. We share information only:
- with service providers who help us operate the website and our practice (such as our website host, email provider, and patient portal), who may use it only to provide those services;
- when required by law, such as in response to a valid court order; or
- with your permission.
Email is not fully secure
Regular email is not a fully secure way to send private health information. Please keep emails to us brief and use the patient portal for health details once you are a patient. Do not use email or this website for emergencies. If you have a medical emergency, call 911. If you are in crisis, call or text 988.
Links to other websites
Our website links to other websites, such as Practice Better and government health resources. We are not responsible for their privacy practices. Please review their privacy policies.
Children
This website is intended for adults. We do not knowingly collect personal information from anyone under 18.
How we protect information
Our website is delivered over a secure, encrypted connection (HTTPS). We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure.
Reviewing or changing your information
You may ask to review, correct, or delete personal information you have sent us through this website, such as an email, by contacting us at the email address below. Requests about your medical records are handled under our Notice of Privacy Practices.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
Contact us
If you have questions about this Website Privacy Policy, please contact us:
- Practice
- Change Health and Wellness PA
- info@changehealthandwellness.com